LOKAL is a curated network of boutique hotels across Pakistan, designed to deliver comfortable, secure, and consistent stays. By partnering with trusted local hotels, we ensure a seamless end-to-end guest experience.

LOKAL currently operates in major cities including Karachi, Lahore, Murree, Skardu and Hunza, with additional cities launching soon.

LOKAL is headquartered in Karachi, with regional operations across Pakistan.

LOKAL offers a variation of Standard Rooms, Executive Rooms in twin and double-bed configurations and Suites, subject to location and availability.
 

Accessibility features vary by property. Our Flagship Property in Karachi offers ramp access and elevators.. We continue to expand our portfolio to include more accessibility-friendly options.
 

Reservations can be made via www.lokal.pk, by calling +92-311-1156525, or through WhatsApp, Facebook and Instagram.

Guests may pay online via lokal.pk, through IBFT, or at the property (subject to hotel policy). Online and IBFT payments may qualify for an exclusive 10% discount on selected properties.
 

Yes. Once payment is successfully processed, your booking is automatically confirmed and communicated via email or message.

Please contact our support team immediately at +92-311-1156525 or reach out via WhatsApp for prompt assistance.

Please contact our support team immediately at +92-311-1156525 or reach out via WhatsApp for prompt assistance.

Please ensure the coupon is valid and applicable to your booking. For further assistance, our customer support team will be happy to help.

Bookings made through lokal.pk or the LOKAL helpline can be modified or cancelled by logging into your account or by calling +92-311-1156525. Bookings made via third-party platforms must be managed directly through the respective OTA.

All bookings are non-refundable, unless otherwise stated at the time of booking. We recommend reviewing the cancellation terms carefully before confirming your reservation.

In the event of a no-show, the full booking amount will be charged, as per booking terms.
 

Guests must present a valid CNIC or Passport at check-in. The primary guest must also be present.
 

Early check-in and late check-out are subject to room availability and can be confirmed closer to the check-in or check-out date with our Customer Service Team.
 

Hotel directions and contact information are included in your booking confirmation email and are also available in your account on lokal.pk.

Yes, complimentary breakfast is included with all bookings. The menu may vary by property.
 

Amenities vary by property. Please refer to the hotel’s page on lokal.pk or contact our support team for details.
 

Parking is available at all LOKAL properties and is offered at the guest’s own risk.
 

Pets are not permitted at any LOKAL property.

For the comfort and security of all guests, visitors are not permitted inside guest rooms. However, guests may meet and entertain visitors in the various common areas of our properties.
 

For the comfort and security of all guests, visitors are not permitted inside guest rooms. However, guests may meet and entertain visitors in the various common areas of our properties.
 

Extra mattresses may be available at select properties for an additional charge, subject to availability.
 

Guests are responsible for any damage to hotel property beyond normal wear and tear. LOKAL and hotel staff are not liable for loss or theft of personal belongings.

In accordance with local regulations, only married couples are permitted to stay at LOKAL. Couples will be required to present their updated CNIC and/or marriage certificate at the time of check-in.

Special requests may be shared by calling +92-311-1156525 or emailing reservations@lokal.pk

Airport transfers may be facilitated upon request, subject to location and availability.

Invoices are shared once your booking has been confirmed and can also be downloaded from your account on lokal.pk.
 

Our support team is available 24/7 via phone at +92-311-1156525, WhatsApp, and social media.